General questions
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| What can Cucusoft iPhone/iTouch/iPod to Computer Transfer do for me? |
| Cucusoft iPhone/iTouch/iPod to Computer Transfer is a tool that can transfer files from iPod and iPhone to PC for you, you can use it to backup media files to your local hard disk. Such as backup video to PC, backup photo from iPod to PC. |
| I can't install iPhone/iTouch/iPod to computer transfer to My Computer |
| The latest version need to run at Windows .NET Framework 3.5 or higher installed. You can go to http://www.microsoft.com/downloads/ to download ant install it to your computer. |
| What's the system requirements of this application? |
| To run Cucusoft iPhone/iTouch/iPod to Computer Transfer, there are software requirements and hardware requirements. For software, you need Windows 9x, Windows 2000, Windows NT, Windows XP, Windows, Vista, Windows 2003 Server and install
DirectX 8.0 or later. For hardware, you need have MMX-enhanced CPU or more powerful,
512 MB RAM or more,
Any VGA card. |
| What's your money refund policy? |
We will hold your check within 30 days after you ordering the product. Within 30 days, you can get your money back. You can contact us by: |
| How many types of iPod can this software support? |
| Supports not only iPod/iPod Nano/iPod shuffle/Mini, also iPhone and iTouch. |
| Can this app transfer photo from iPod to PC? |
| Yes, absolutely. |
| What's the limitation in trial version of Cucusoft iPhone/iTouch/iPod to Computer Transfer?
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| The limitation in the trial version is that it just can transfer 20 files to pc. |
| How to remove the limitation?
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| You need to uninstall the trial version and install the full version to convert your video file again.
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| What is the update/upgrade policy for Cucusoft iPhone/iTouch/iPod to Computer Transfer? |
| When Cucusoft iPhone/iTouch/iPod to Computer Transfer is purchased, all updates for the major version ordered can be downloaded and used free of charge. |
| I have purchased Cucusoft iPhone/iTouch/iPod to Computer Transfer. What happens if I format my computer or my system crashes? |
| With the current version of Cucusoft iPhone/iTouch/iPod to Computer Transfer, the Reg Name & Code does not change if you format your computer or your system crashes. Therefore, your unlock code is still valid, and you should not need new registration information,You only backup your regname & reg code. |
| Do you sell a version of Cucusoft iPhone/iTouch/iPod to Computer Transfer for the Mac? |
| Currently we have no a version for Mac. If you want a Mac iPod to computer, you can go to iPod to Mac transfer (http://www.downloadatoz.com/ipod-to-mac-transfer/) for more info. |
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